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Service & Support

Abrand has set up a complete service system of before-sale technical evaluation, technical guidance during sales, after-sale technical support.

The Quality Management Dept. and Marketing Dept are taking the leading role in dealing with customer complaints. And the company policy requires that all staff have to inform the related personnel to start to deal with the problem.

We promises that products with quality problems can be returned for re-work unconditionally, and customers’ routine complaints could be dealt with within 24 hours.